Congress Theme

The goal of the RIAD Congress 2017 was to offer delegates a unique opportunity to identify the core issues and necessary steps to keep pace with progress in the field of legal protection. One aspect of this was to understand how behavioural economics of consumers have transformed and how this impacts our businesses. Delegates discovered opportunities and how digitalization, in particular InsurTech, can lead ways to reshape insurance.

RIAD Congress 2017 Highlights Video

Click below to watch the highlights from the 27th congress of the International Association of Legal Protection Insurance, RIAD

Further video content can be viewed here.

We see that the world around us has been changing in many ways. Changes have mostly been driven by digitalization, globalization, and by new ways of delivering as well as consuming goods and services. Consumers, our customers, and business partners behave differently today than five or even only two years ago. What are their needs? What do they expect from us? And what is necessary to connect with them? Delegates have the opportunity to explore shortcomings as well as strengths of legal protection insurance, look at its potential in view of consumer needs and expectations, and discuss how to connect and communicate with today’s customers and business partners. They will experience how their own expectations and unconscious bias restrict them, stand in the way of exploring opportunities, and prevent them from finding unorthodox solutions.

We have to change if we want to remain relevant! The goal of the congress is to formulate the relevant questions which show us the way to change. Join the RIAD Congress to find out how!

Remember:

“Millennials will not accept the traditional way of selling. They will not want an agent to come to their living room to explain insurance. They will want to do that on their computer or smart phone. Getting this right over the next 12-24 months will determine a firm’s future success”

- Dr. Andreas Freiling, EMEIA Insurance Leader, Ernst & Young LLP

RIAD, the International Association of Legal Protection Insurance, is the only body worldwide representing the unique interests of legal protection insurers and service providers in this field from Europe, Canada, South Africa and Japan. In this capacity, RIAD defends the high potential of legal protection insurance as an easy, affordable and high quality solution for access to justice and the law.

Who should attend?

120 – 150 participants - CEOs and representatives of legal protection insurers at executive and management levels, stakeholders (e.g. lawyers, consumer representative, insurance associations, etc.), legal and legal-protection specialists, and all interested parties (e.g. national ministries, representatives of regulators and national parliaments etc.).

Why attend?

Expand your knowledge & find solutions – You will hear a lot about things in your field that will be new to you. You will learn how to implement new techniques and how make this work successfully for your businesses and customers.

Networking opportunities – This congress will bring together people from all different geographical areas who share a common interest in legal protection insurance.